Documentation

Today I had to go to the ER. I've never had any problems at my local hospital before, not in the ER or the lab or the x-ray department or visiting patients. But today the triage nurse asked me "Is that a certified service dog?"

I said "He is a service dog but there is no certification."

She looked like she didn't believe me and asked "Do you have documentation?"

I said "I do" and pulled out a rather tattered copy of the ADA Business Brief (note to self: put a new one in my purse) and showed here where it says businesses can ask if a dog is a service dog and what the dog is trained to do but that they cannot ask for ID or documentation.

Best service dog documentation I can carry.

I am going to contact whomever is in charge of the ER and make sure they educate their employees.  But I was not feeling well enough to deal with it today.